Service & support
What we offer
SKAKO CONCRETE offers you excellent after sales, installation and commissioning services as well as after sales support, including Service Contracts fulfilling your needs and specifically dedicated to your production setup.
Installation
We bring significant time and expertise savings to your company during the installation process, ensuring a streamlined and optimized experience for your operations.
Commissioning
We reduce the average downtime to a minimum by quickly eliminating the problem, helping order and ship the correct part and get your plant fully going again already after the first call.
Servicing
We offer service contracts fulfilling your needs and specifically dedicated to your production setup From day 1 our hotline service personnel are always available.
Spare parts
We understand the importance of fast and reliable spare parts service. Our extensive inventory of original spare parts, together with our staff of experienced experts, is your guarantee that we can deliver on this promise.
On-demand technical support
SKAKO customers can always choose to purchase the services and support they need on-demand.
- Plant performance
- Plant review
- Plant optimization
- Three-level service contracts
- Onsite service
- Onsite repair
- Calibration
- Own repair workshop
- Software backup and updates
- Telephone and online support
Three level
service contracts
As a SKAKO Service and Support Agreement customer, you actually lower the cost
of technical support. Ask about our special service and support agreement rates.
| Service Plan | Basic | Onsite+ | Peak performance |
|---|---|---|---|
| Software support and maintenance |  | | |
| Hotline telephone and online technical assistance | | | |
| Onsite mechanical service | | | |
| Onsite electrical service | | | |
| Onsite weight calibration | | | |
| Training | | ||
| Consulting and instruction | | ||
| Plant and equipment optimization | |
There for you,
when you need us
You can always call our Hotline at:
Denmark: +45 7026 2645
France: +33 3 2024 4413
Hotline is available Monday-Friday: 06.00-19.00 (CET)
The customers of SKAKO CONCRETE have had very positive experience with our remote problem solving services. They reduce the average downtime to a minimum by eliminating the problem and helping order and ship the correct part and get your plant fully going again already after the first call.
